The Government of India has launched several initiatives, one of which is the Ayushman Bharat scheme. If you qualify for this program, you can apply for an Ayushman card. Currently, many individuals are benefiting from this scheme. However, there have been reports of hospitals refusing to provide free treatment to Ayushman cardholders. If you find yourself in such a situation, do not remain silent; you can file a complaint against the hospital. The following sections will guide you on how to proceed.
Under this scheme, individuals with an Ayushman card can receive free treatment at registered hospitals. If a hospital denies you this service, you have two options to lodge a complaint. The first method is to call a specific number, and the second is to use an online platform.
First Method
Many people are unaware of the steps to take if a hospital refuses to provide free treatment. As a result, Ayushman cardholders often remain silent and do not file complaints. However, this should no longer be the case. If you encounter a registered hospital that denies you free treatment as a beneficiary of the Ayushman Bharat scheme, you can call 14555 to register your complaint. This helpline will assist you appropriately.
Second Method
Alternatively, you can also file a complaint through the official website of the scheme. To do this, visit the following link: https://cgrms.pmjay.gov.in/GRMS/loginnew.htm and submit your complaint there.
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